FAQ for Radiant Essence Beauty

1. What types of beauty products do you offer?
We offer a wide range of beauty products, including skincare, makeup, haircare, and wellness items. Our collection features both wholesale and retail options, catering to various customer needs.

2. Do you offer international shipping?
Yes, we ship internationally! Please check our shipping policy for details on shipping rates and estimated delivery times for specific countries.

3. How can I place a wholesale order?
To place a wholesale order, please visit our Wholesale section on the website. You’ll need to create an account, provide your business information, and select the products you wish to order. After your account is approved, you can start ordering at wholesale prices.

4. What is the minimum order quantity for wholesale purchases?
Our minimum order quantity varies by product. Please refer to the product description for specific requirements. If you have any questions, feel free to contact our customer service team.

5. Can I return or exchange products?
We have a return and exchange policy that allows you to return unopened and unused products within 30 days of purchase. Please review our Returns page for more details on how to initiate a return or exchange.

6. How do you ensure the quality of your products?
We partner with reputable brands and suppliers who adhere to high quality standards. Each product is thoroughly tested to ensure it meets our quality assurance guidelines before being offered to our customers.

7. Do you offer samples for wholesale customers?
Yes, we provide samples for certain products upon request. Please contact our sales team to inquire about available samples and any associated costs.

8. Are your products cruelty-free?
Many of our products are cruelty-free. We are committed to supporting brands that prioritize ethical practices. Look for the cruelty-free certification on product descriptions.

9. How can I stay updated on new products and promotions?
You can subscribe to our newsletter to receive updates on new arrivals, promotions, and exclusive offers. Additionally, follow us on our social media channels for real-time updates.

10. What payment methods do you accept?
We accept various payment methods, including major credit cards, PayPal, and other secure payment options. Please see our Payment Policy for more details.

11. Do you offer custom branding or private label services?
Yes, we offer custom branding and private label services for our wholesale partners. If you’re interested in creating your own brand, please reach out to our team for more information.

12. How can I contact customer service?
You can reach our customer service team through the Contact Us page on our website. We’re available via email, phone, and live chat during our business hours.

13. Do you have a loyalty program?
Yes! We have a loyalty program that rewards our customers for their purchases. Sign up on our website to start earning points for discounts on future orders.

14. Can I visit your store or showroom?
We welcome visits from our wholesale partners! Please contact us in advance to schedule an appointment to visit our showroom.